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Pursue your passion with one of our 100+ degree programs.
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Discover why students love the ÊìÅ®ÈËÆÞ experience.
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Learn more about ÊìÅ®ÈËÆÞ
Pursue your passion with one of our 100+ degree programs.
Discover why students love the ÊìÅ®ÈËÆÞ experience.
Learn more about ÊìÅ®ÈËÆÞ
Pursue your passion with one of our 100+ degree programs.
Discover why students love the ÊìÅ®ÈËÆÞ experience.
INFORMATION TECHNOLOGY
Student Life Ìý»Ìý IT Help Desk
The IT Helpdesk is your point of contact for all information technology issues. We provide technical support to students, faculty, and staff on a variety of university technology services.
Submit IT requests and find solutions to common tech issues.
Learn how to connect your device.
To meet the requirements of the Family Educational Rights and Privacy Act (FERPA), students must set up permissions for access to their information.
Click on “Forgot Password” on the ÊìÅ®ÈËÆÞ Single Sign-On Dashboard page.
Find all of your systems in one place (initial setup required).
Visit the Help Desk pageÌýor go directly to your . You can see your open tickets and previous tickets in this portal along with seeing updates to your open tickets.
When emailing helpdesk@seu.edu, please include all relevant information related to your issue. It is helpful if you also include your ÊìÅ®ÈËÆÞ ID number and a phone number where you can be reached.
Here is an overview of what you’ll find in your . (Select Company: ÊìÅ®ÈËÆÞ)
Title IX: A page that explains your rights related to sexual harassment and misconduct. This page also includes contact information should you need to report a matter.
Change of Status: Change your status as a student (such as changing from an online student to a traditional in-person student).
ÊìÅ®ÈËÆÞ Financial Aid Portal (NetPartner): Your financial aid portal.
Help Desk: Submit a support request or check on the status of a current ticket.
MyPortal (JICS): Register for courses, see your course schedule, see your degree plan, pay your bill, work with different forms, and many other things related to student life.
MyFire: This is your online learning portal. Your course content lives here and this is where you will complete all of your course assignments. You will spend most of your time within this system.
MyÊìÅ®ÈËÆÞ: This internal system offers different forms and information related to being an ÊìÅ®ÈËÆÞ student.
ÊìÅ®ÈËÆÞ Email: All communication from ÊìÅ®ÈËÆÞ will be sent to your ÊìÅ®ÈËÆÞ email account.
ÊìÅ®ÈËÆÞ Single-Sign-On:ÌýThis page relays information related to setting up multi-factor authentication for your ÊìÅ®ÈËÆÞ account.
ÊìÅ®ÈËÆÞ.edu: The main ÊìÅ®ÈËÆÞ website.
Steelman Library: The ÊìÅ®ÈËÆÞ Steelman Library page gives you access to resources, databases, and articles.
Student Finances: This link will take you directly to the Student Finances tab in MyPortal (JICS) where you can download 1098-T tax forms, see information related to your financial account, and pay your bill through the Nelnet portal.
Student Success: This web page is dedicated to providing resources to assist in making your college journey successful. There are links to our tutoring center, the advising office, student jobs, and various other resources to help you succeed at ÊìÅ®ÈËÆÞ.
TimelyCare: This link takes you to an online counseling portal that is available to all ÊìÅ®ÈËÆÞ students.
Follow the steps outlined in this document to set up your ÊìÅ®ÈËÆÞ account and Single Sign-On access, which includes your ÊìÅ®ÈËÆÞ email address and access to all necessary systems.
Follow the steps outlined in this document to set up multi-factor authentication, which is necessary to access your ÊìÅ®ÈËÆÞ Single Sign-On account.
In order to meet the requirements of the Family Educational Rights and Privacy Act (FERPA), students must set up permissions for parents or others whom they want to provide access to their ÊìÅ®ÈËÆÞ accounts. Learn more and get started here.
Located behind the Student Activities Center
Monday – Friday, 8:00 AM – 4:30 PM
863.667.5028 | helpdesk@seu.edu