Virtual Orientation
Welcome to ÊìÅ®ÈËÆÞ! This Virtual Orientation will help you with everything you need to know to start your semester off right. Be sure to connect with the individual departments mentioned below for help.
We’re so glad you’ve joined the Fire Family — here’s to an amazing year!
After you view the welcome video in this section, click on the tabs below to navigate to your orientation information.
Welcome to ÊìÅ®ÈËÆÞ! This Virtual Orientation will help you with everything you need to know to start your semester off right. Be sure to connect with the individual departments mentioned below for help.
We’re so glad you’ve joined the Fire Family — here’s to an amazing year!
Your academic advising team collaborates with you throughout your time at ÊìÅ®ÈËÆÞ to make sure you’re taking the correct courses to stay on track for graduation, while also guiding you in choosing a degree, minor, and/or certificates that best align with your career interests and goals. Schedule an appointment with your advisor for assistance with choosing courses, completing registration, and more.Ìý
To adjust or add a major, minor, or certificate, log into MyÊìÅ®ÈËÆÞ from the . Then, hover over ÊìÅ®ÈËÆÞs, select Registrar, and complete the Major/Minor Declaration Form for Partner Site Students.
To review the full-length versions of the MyFIRE tutorials, navigate to and/or the . If you do not have access to the MyFIRE Student Resource course, please contact idtsupport@seu.edu.
It is also recommended that students review to have the best user experience in MyFIRE.Ìý
If you have any further questions about MyFIRE, please contact idtsupport@seu.edu.
Technical help is just a phone call or email away! Our friendly ÊìÅ®ÈËÆÞ Help Desk staff can assist with technical issues such as password issues for ÊìÅ®ÈËÆÞ systems, issues connecting to the ÊìÅ®ÈËÆÞ network, and many others. The Help Desk hours are Monday–Friday, 8:00 AM–4:30 PM ET.
Visit this page for instructions on setting up your account.
Visit this page for additional IT Help Desk information.
Contact
863.667.5028 | helpdesk@seu.edu (tech help) | idtsupport@seu.edu (MyFire)
If you need assistance after hours, please contact 24/7 support at 888.889.6599 for assistance with password problems and issues related to MyFire.
Visit the Help Desk pageÌýor go directly to your . You can see your open tickets and previous tickets in this portal along with seeing updates to your open tickets.
When emailing helpdesk@seu.edu, please include all relevant information related to your issue. It is helpful if you also include your ÊìÅ®ÈËÆÞ ID number and a phone number where you can be reached.
Visit this page for instructions on setting up your account.
Once logged in, you will be able to access all of your ÊìÅ®ÈËÆÞ systems: email, MyFire, MyPortal (JICS), ÊìÅ®ÈËÆÞ Financial Aid Portal (NetPartner), and others.
Here is an overview of what you’ll find in your . (Select Company: ÊìÅ®ÈËÆÞ)
Title IX: A page that explains your rights related to sexual harassment and misconduct. This page also includes contact information should you need to report a matter.
Change of Status: Change your status as a student (such as changing from an online student to a traditional in-person student).
ÊìÅ®ÈËÆÞ Financial Aid Portal (NetPartner): Your financial aid portal.
Help Desk: Submit a support request or check on the status of a current ticket.
MyPortal (JICS): Register for courses, see your course schedule, see your degree plan, pay your bill, work with different forms, and many other things related to student life.
MyFire: This is your online learning portal. Your course content lives here and this is where you will complete all of your course assignments. You will spend most of your time within this system.
MyÊìÅ®ÈËÆÞ: This internal system offers different forms and information related to being an ÊìÅ®ÈËÆÞ student.
ÊìÅ®ÈËÆÞ Email: All communication from ÊìÅ®ÈËÆÞ will be sent to your ÊìÅ®ÈËÆÞ email account.
ÊìÅ®ÈËÆÞ Single-Sign-On:ÌýThis page relays information related to setting up multi-factor authentication for your ÊìÅ®ÈËÆÞ account.
ÊìÅ®ÈËÆÞ.edu: The main ÊìÅ®ÈËÆÞ website.
Steelman Library: The ÊìÅ®ÈËÆÞ Steelman Library page gives you access to resources, databases, and articles.
Student Finances: This link will take you directly to the Student Finances tab in MyPortal (JICS) where you can download 1098-T tax forms, see information related to your financial account, and pay your bill through the Nelnet portal.
Student Success: This web page is dedicated to providing resources to assist in making your college journey successful. There are links to our tutoring center, the advising office, student jobs, and various other resources to help you succeed at ÊìÅ®ÈËÆÞ.
TimelyCare: This link takes you to an online counseling portal that is available to all ÊìÅ®ÈËÆÞ students.
The primary goal of the Office of the Registrar is to support students throughout their academic journey. We maintain accurate and confidential student records, ensuring compliance with FERPA, the Family Educational Rights and Privacy Act.Ìý
Our team is here to help you from the time you are admitted to the time you graduate by providing friendly and efficient service.Ìý Below you will find helpful information about the Office of the Registrar. We are dedicated to making your university experience a smooth and successful one, so if you have any questions or need assistance, don’t hesitate to to reach out to us.
Contact
863.667.5015| registrar@seu.edu | ÊìÅ®ÈËÆÞ.edu/registrarÌý
Visit this page to learn about FERPA and how to set up Parent Portal access.
If you need to take a particular course and it is not being offered on campus or online, and there is not an appropriate course substitution approved by your department chair, you may seek approval for a directed study. A directed study is where you work alone or with a small group of students directly with an instructor (typically in an online modality). The directed study form may be requested by emailing registrar@seu.edu and must be completed with all required signatures before the course can be added to your schedule. Typically, directed study approval is reserved for graduating seniors. Once processed, you will be provided confirmation through your ÊìÅ®ÈËÆÞ email.
Should you find that you need to change your course delivery status during your time at ÊìÅ®ÈËÆÞ, you would complete a . This form is located in MyÊìÅ®ÈËÆÞ and connects you to the proper admissions office as needed. Change of status may only be requested in between semesters, and can change many items connected to financial aid, available majors and courses, as well as billing. We suggest that you speak with an academic advisor and financial aid counselor prior to completing the form. The three current delivery methods that ÊìÅ®ÈËÆÞ offers include Traditional (Main Campus), Online, and Partner Sites, which are church sites across the U.S.. You are currently enrolled with ÊìÅ®ÈËÆÞ as a traditional main campus student.
It’s your senior year…you’re almost there! Graduation is just around the corner. Have you completed your graduation application yet? Graduation applications can be located in MyPortal (JICS) under the Graduation tab, and are due the semester prior to the time you believe you are graduating. This ensures time for your records to be reviewed and approved for graduation.
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Commencement is our graduation ceremony that takes place each fall and spring semester to celebrate the accomplishment of all our graduates. As long as you submit an on-time graduation application indicating plans to participate in commencement, and your degree progress deems you eligible to participate, you will be permitted to participate in the commencement ceremony. You will receive (a limited number of) tickets to distribute to your friends/family so they can attend the ceremony, and the event is also live streamed on the ÊìÅ®ÈËÆÞ website for those unable to attend. Your degree will be conferred once all your final grades have been entered and all non-course degree requirements are met. The Office of the Registrar confers degrees on a regular basis throughout each semester. After your degree has been conferred, and holds are cleared from your account, you will receive your diploma and an official sealed transcript in the mail! If you have any questions regarding graduation, please email graduation@seu.edu .
The ÊìÅ®ÈËÆÞ Student Financial Services (SFS) team is here to help make your financial aid and bill payment process as smooth as possible.Ìý
Paying Your Bill/Financial Clearance
Being financially clear means that your outstanding balance (any amount that is not covered by financial aid and/or a payment plan) has been paid. Learn about the financial clearance and bill payment process here.
Financial Clearance
The financialÌýclearance process is designed to prepare studentsÌýfor the financial responsibility for the upcoming semester and school year. To be financially cleared, students need to have their upcoming semester’s balance paid out of pocket by the first day of the semester for any balance that is not covered on a payment plan or through financial aid. Students must complete the Pre-Registration Form on My Portal (formerly JICS) each school year. This can be found under theÌýforms tab. Before students can register for classes, they will also need to be sure to complete any financial aid item that is needed and listed on your Financial Aid Portal, or decline their financial aid if applicable before registrationÌýis opened. For any additional questions, please feel free to contact Student Financial Services atÌýsitefa@seu.edu.
Contact
863.667.5018 | sitefa@seu.edu
At ÊìÅ®ÈËÆÞ, we care about your holistic well-being. As a partner site ÊìÅ®ÈËÆÞ student, you have access to resources and people that can help guide and equip you for success. These resources includeÌý
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We encourage all partner site students to peruse our Center for Student Success (link to it) page for detailed information on available resources while enrolled at ÊìÅ®ÈËÆÞ.
1000 Longfellow Blvd, Lakeland, FL 33801Ìý |Ìý 800.500.8760
